Boston Resources

There are many city resources that you should consult during your tenancy. Contact us at 617-373-8480 or by email at if you need some guidance on how to utilize these resources.

City of Boston
Legal Resources

Boston Bar Lawyer Referral Service – Boston Bar Lawyer Referral Service is a convenient resource that gives you 24/7 access to panels of qualified lawyers, where you can compare attorney profiles, filter by geographic region, topic of legal need, and get matched with an appropriate lawyer. (617)-742-0625, E-mail: 

Greater Boston Legal Services provides free legal assistance and representation on civil (noncriminal) matters to low-income residents in the city of Boston and 31 surrounding cities and towns. (617) 371-1234

MA Bar Association Lawyer Referral Program – The Dial-A-Lawyer program encourages members of the public to call with their legal problems and questions. This program was created in order to assist the people of Massachusetts that have fallen through the cracks of the legal and criminal justice system. On the first Wednesday of each month, volunteer attorneys give free, basic legal information by phone from 5:30 to 7:30 p.m. Dial-a-Lawyer Program: (617) 338-0610 or toll-free (877) 686-0711

MA Legal Answers Online – Mass Legal Answers Online is a website where low income Massachusetts residents can post their civil (non criminal) legal question. Volunteer attorneys will answer the question through the same website

MA Legal Help – Provides information about tenants’ rights in Massachusetts. You will find self-help forms, sample letters, booklets, handbooks, and frequently asked questions.

Small Claims Court – Learn more about how to file, what to do if you receive a summons, and how to prepare for your court date.

Small Claims Advisory Service (SCAS)- Information about Massachusetts small claims court, relevant laws for case resolution, and contact information to receive further help from SCAS staff.

Suffolk University Law School : Are You Being Discriminated Against? – Intake Line: (617) 884-7568

Volunteer Lawyers Project – Monday-Friday, 9am-12pm, 603-1700

Apartment Research

You can research your new apartment or an apartment you are interested in to get a comprehensive background report on the property owner, property, landlords and property managers. We recommend these three tools:

RentSmart Boston is a free resource that compiles data from BOS:311 and the City’s Inspectional Services Division to give prospective tenants a more complete picture of the apartments they are considering renting. The tool prompts users for an address and generates a report to assist prospective tenants in understanding any previous issues with the property, including:

  • Housing violations
  • Building violations
  • Enforcement violations
  • Housing complaints
  • Sanitation requests and/or
  • Civic maintenance requests

Find out if your apartment is a “Problem Property”. The City of Boston maintains a list of problem properties which you can view here. How does a property become a “problem property”? The Problem Property Task Force looks into details such as:

  • Outstanding violations related to the building, housing, and sanitary codes
  • The number of calls to the City’s public safety agencies, and
  • City incident reports written about the property over the past 12 months.

A property stays on the list until its owner addresses the outstanding issues.

MySmart Renter “Safer, Smarter Renting”. This service provides off-campus students/parents the opportunity to instantly, confidentially see/screen a prospective landlord’s background (authorization not required) before they apply or disclose any information as a safety precaution to guard against rental scams and unlawful landlords. Our comprehensive easy to read report empowers the renter with the information they need to make a well-informed decision. Northeastern students receive a 40% discount on our “Know it all” report using code “nesmart40”.

Use this site to verify a realtor!

ReviewMyLandlord is a free resource that allows you to read reviews and write your own on a landlord and property.

Surrounding Cities

Health Department

E-mail: Dr. Swannie Jett, DrPH, MScDirector of Health and Human Services
11 Pierce Street, Brookline, MA 02445
(617) 730-2300

Cambridge – Submit a Service Request
Inspectional Services – Housing Inspections

831 Massachusetts Ave., 1st Floor, Cambridge, MA 02139
Phone: 617-349-6100

Malden –  Submit a Service Request
Board of Health
110 Pleasant Street, Malden, MA 02148
Phone: (781) 397-7049

Quincy – Constituent Services and Service Requests
Good Neighbor Tips
Inspectional Services, Jay Duca, Email:
55 Sea St., Quincy, MA 02171
(617) 376-1450

Somerville – Submit a Service Request
Goran Smiljic, Superintendent of Inspectional Services, Email:
1 Franey St., Somerville MA 02145
(617) 625-6600 ext 5600


Northeastern University
Off Campus Engagement and Support
Visit Us: 151 Speare Hall
Call Us: (617) 373-8480
Email Us:
Or schedule a virtual appointment!

Instragram: @NUoffcampus
Yammer Community

For Information about our Network Campuses:
Network Housing and Relocation
(617) 373-7071